Can You Delete Continue on Guest Star Star Allies Go
Paola Bassanese is a freelance author and writer specialising in food, lifestyle and entertainment.
Here are six tips I've learned that will help you boost your Airbnb reviews.
Andrea Davis via Unsplash
Securing a 5-Star Rating
Did something happen at a recent Airbnb stay that resulted in the host giving you a worse-than-expected rating? Not only can a sub-par rating make you look like a less desirable candidate to future hosts, but it can also feel insulting, especially if you didn't think you did anything wrong.
I am writing this article from the perspective of an Airbnb guest. In just a matter of weeks, I secured a high guest rating and went from newbie status to pro.
Having spent on average just two days in each location, and moving from place to place over the course of a month, I got some excellent insights into different Airbnb service standards and how to behave with different hosts. I have summarised my findings as follows, and whether you are completely new to Airbnb or just need to improve your references from hosts, I hope you will find these tips useful.
6 Tips to Boost Your Airbnb Rating
- Be Punctual
- Keep It Clean
- Communicate Openly
- Respect the Host's Personal Space
- Read the House Rules Thoroughly
- Add Value
1. Be Punctual
I must emphasise the importance of being on time when you make your check in arrangements with your host. An Airbnb is not a hotel, so in the majority of cases, the hosts work a full-time job and can only meet you at specific times. They don't have reception staff, so please don't expect that you can check in at any time that suits you.
Note: The exception to the rule is when places allow self-check in using a locked box which you can retrieve the keys from. However, even when you can do the check in yourself, make sure you let the host know you have made it to the location.
My first experience with Airbnb was with self-check in and I never got the chance to meet the host. However, I kept within the allocated check in and check out times stated in the listing and everything went smoothly. This also resulted in a very positive first reference (review) from my host, which helped enormously to build trust with future hosts.
Don't forget to wash that glass!
Paola Bassanese
2. Keep It Clean
Whether you are sharing your Airbnb with other guests or with the hosts, you really need to take care of any cleaning that results from you making yourself a hot drink or cooking a meal. Some hosts may not allow you to have access to the kitchen (more on house rules later), so if you are only entitled to use the kettle to make tea or coffee, make sure you wash your cup or any stir spoons.
When I stayed in an Airbnb house with other guests, I was not impressed when I saw dirty cups in the sink. Even though you are paying for cleaning, this does not justify being inconsiderate towards other guests.
Make sure you clean your hair out of the shower and take any products you may have brought into the bathroom back out with you. Also, leaving your room clean and tidy is one of the most important factors that hosts consider when writing a review about you as a guest.
3. Communicate Openly
Whether the host is onsite or offsite, use the Airbnb messaging platform to notify them if there are any delays on your way to checking in, if you need directions (some hosts may even offer to pick you up at the nearest station, but don't assume all hosts will), if there is a problem with your room or communal space, and so on.
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If you break or stain anything, let the host know straight away. Also, if you are not happy with the service, talk to the host and don't wait until you write your review. If there is something wrong with your accommodation, at least give your host the chance to rectify the situation before you start spewing poison in your review.
At this quirky spot, even the insects had their own Airbnb!
Paola Bassanese
4. Respect the Host's Personal Space
Some Airbnb houses are owned by families who live there and rent out their spare room(s). If you are flexible with your schedule, ensure that the whole family can use the bathroom first in the morning so they can get ready for work and school. The last thing they need is for you to hog the bathroom for your beauty rituals while the clock is ticking for them to be out of the door.
Also, don't leave your belongings in the communal areas; for example, in one Airbnb I stayed at, a previous guest had to make an arrangement to pick up an item of clothing forgotten the day before. Not all hosts may be available to meet you to return your item; things can get complicated (especially if you are leaving the country) and it is imposing on your hosts to have them post and mail your belongings to you. Check and double-check your room and the rest of the house (especially the bathroom for toiletries) to ensure you are not leaving anything behind at check out.
5. Read the House Rules Thoroughly
Are you allergic to pets? Make sure you read the listing and house rules as you may end up sharing your bed with a fluffy companion. If the house rules clearly state that no extra guests or parties are allowed, don't try to outsmart your host and do whatever you like anyway, because the walls have ears; for example, a neighbour might complain about your behaviour to the host.
If you see a washing machine, don't use it unless it is written in the house rules that it is included in the service; the same thing applies to the kitchen and to other amenities around the home.
6. Add Value
If a host has been particularly generous with you and/or if you had a fantastic experience, you may also want to add value in some other way. That's on top of leaving your own glowing review for both the host and the property itself.
If you have the budget, you might offer to take your host out for dinner as a way to say thank you. If money is tight, you can offer to make a meal at home or do a small job in the house if you have the right skills. For example, I have baked for my hosts as a token of my appreciation.
Chef Paola in action.
Paola Bassanese
Breakfast is ready!
Paola Bassanese
The Perfect Airbnb Guest
While it's beneficial for you to be on your best behaviour to get a positive reference on Airbnb as a guest, beware of setting expectations too high. In the long term, it will be exhausting and expensive, taking a toll on your ability to enjoy your experience. You may also start feeling resentful for not being appreciated.
When it comes down to it, be respectful, quiet and tidy—that's really what matters when you are staying at an Airbnb.
Further Reading
- The Pros and Cons of Using Airbnb as a Guest
Short term letting companies such as Airbnb are rapidly expanding. This article looks at the advantages and disadvantages of using them as a traveler. - How to Be the Kind of Houseguest That Gets Invited Back
Scored free accommodation in a place you've always wanted to visit? These tips will help you be the houseguest that gets invited back. It's easy to be an amazing guest. It's all a matter of etiquette.
© 2018 Paola Bassanese
Source: https://wanderwisdom.com/lodging/How-to-Be-a-5-Star-Airbnb-Guest
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